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PRIVACY POLICY

FREQUENTLY ASKED QUESTIONS

  1. Why do I need a Medical Pocketcard?


Why do I need a Medical Pocketcard?

You need a Medical Pocketcard if you are taking medication on a regular basis.  Use it for Doctor visits, Family Emergencies, Emergency Care Admitting, Traveling, Emergency Caregivers.

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Who would benefit from this card?

TRUTH: You benefit the most from carrying the medical pocket card if this card can help save your life in any medical emergency. Isn't that a card worth having?

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Is the card accepted by hospitals?

Absolutely.  It is accepted at all hospitals.  There is no machine needed, only your Medical Pocket Card is needed to save your life in any medical emergency time is of the essence.

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What if I make a mistake on my submitted information?

Be sure to check the accuracy of the information you submit - errors not deemed to be the fault of our company, will be charged $10.00 to remake a new card.

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The card that I received has an error on it.  What do I do?

Once you receive your card, double-check it for errors.  Please do not use your card if there is an error. Please call our Customer Service (877) 268-6510 immediately.

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How do I update my card if my medicine changes?

 

To update your card for the first year is free of charge.  After your first update, your cost for updating is $5.00/card for every update thereafter. Be sure to check the accuracy of the information you submit - errors not deemed to be the fault of our company, will be charged $10.00 to remake a new card. Allow a delivery time of two weeks.

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How do I submit my medicine / prescription information?

You will submit your prescription information via our secure online form. You also have the option to print out the form and submit it by mail, fax, or email. For more details, please visit The Process area.

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How much do the cards cost?

The cost of the cards is $15.00 per card - no matter what size is selected.  Remember to include the current tax rate

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What sizes are available for the MPC?

The MPC card comes in 3 styles.
Print Directly, Magnetic Stripe, and Smart Card.
All cards are wallet size (3.5" x 2").

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DELIVERY INFORMATION

Once we receive your medical information, we have to verify that everything is accurate.
If you pay by check, we will have to wait until your check is cleared by the bank for we can send you your card.
Allow 2 weeks for delivery.

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